Delete your account
This page is for anyone with an account in the JS Fashion Store app (BrandStore) — on Android (et.jsfashion.brand) or iPhone — or on this website. It explains how to delete that account and what happens to your information when you do.
Option 1: in the app
Open the JS Fashion Store app, go to Account → Delete Account and confirm. The deletion happens immediately — there is nothing to wait for and no one to ask.
Option 2: if you can't open the app
If you have uninstalled the app, lost your phone, or cannot sign in, email us at yenecode@gmail.com from the email address your account uses, with the subject “Delete my account”. If you signed in with Apple and hid your email, tell us that and we will help you identify the account.
We will delete the account and reply within 30 days.
What is deleted
- your profile — name, email address and phone number on the account;
- your sign-in identities (the link to your Google or Apple sign-in), and every sign-in session, so you are signed out on all devices;
- any shopping bag you had not checked out;
- if you used Sign in with Apple, we tell Apple to end JS Fashion’s access, so it stops appearing in your Apple ID settings. We do not send anything to Google; you can remove JS Fashion from your Google Account’s third-party connections yourself if you wish.
What is kept, and for how long
- Orders you have already placed, with their payment records and payment screenshot, are kept as business and tax records for as long as the law requires. They are no longer linked to you or to any account, but they still contain the name, phone numbers and delivery address you entered at checkout.
- Store credit history is kept as part of those records, unlinked from you. Any unused store credit is lost with the account, so spend it first.
- Your phone’s notification registration is unlinked from you, not deleted, so the phone may still receive general announcements until you turn off notifications or uninstall the app.
This matches the retention section of our privacy policy, which has the full detail.